REFUND GUARANTEE IN THE EVENT OF RESTRICTIONS
If your stay becomes impossible due to decisions made by the competent authorities*, you can postpone or cancel your stay:
> Postponement possible throughout the 2021 season
> Change of destination possible
> Refund (excluding the cost of the cancellation insurance and administration fees)
* Reimbursement conditions: your stay is impossible due to decisions made by the competent authorities such as closure of the campsite by administrative decision, prohibition of movement, or if the customer lives in an area that is in lockdown. The customer must contact the campsite within a 72h maximum delay of the restrictions being put in place in order to be able to benefit from a refund. For all other situations, general terms conditions of sale apply.